Last updated: December 30, 2024
- INTRODUCTION
9XClinic (“we,” “our,” “us,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes our practices concerning the information collected through our websites, applications, and digital platforms (collectively, “Services”).
- INFORMATION WE COLLECT
a) Personal Information:
• Name and practice details
• Contact information (email, phone, address)
• Payment information
• IP address and device information
• Location data
• User account credentials
• Communication preferences
b) Automatically Collected Information:
• Browser type and version
• Operating system
• Device information
• Browsing patterns and interactions
• Cookies and similar technologies
• Analytics data
c) Information from Third Parties:
• Social media platforms
• Business partners
• Public databases
• Marketing partners
- HOW WE USE YOUR INFORMATION
We use your information for:
• Service delivery and maintenance
• Communication and support
• Marketing and advertising
• Analytics and improvement
• Legal compliance
• Fraud prevention
• Personalization of user experience
- LEGAL BASIS FOR PROCESSING (GDPR)
We process your information based on:
• Contract performance
• Legal obligations
• Legitimate interests
• Your consent
- COOKIES AND TRACKING TECHNOLOGIES
We use:
• Essential cookies
• Performance cookies
• Functionality cookies
• Targeting/advertising cookies
• Analytics cookies
• Social media cookies
You can manage cookie preferences through your browser settings.
- ADVERTISING AND ANALYTICS PARTNERS
We work with:
• Google Analytics
• Meta (Facebook) Pixel
• Google Ads
• Other advertising networks
• Marketing automation platforms
- INFORMATION SHARING
We may share information with:
• Service providers
• Advertising partners
• Analytics providers
• Legal authorities
• Business partners
• Corporate affiliates
- DATA RETENTION
We retain personal information for:
• As long as necessary for service provision
• Legal compliance requirements
• Business purposes
• As required by applicable laws
- YOUR PRIVACY RIGHTS
You have the right to:
• Access your data
• Correct your data
• Delete your data
• Port your data
• Restrict processing
• Object to processing
• Withdraw consent
• Lodge complaints with authorities
- CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents have rights to:
• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access their personal information
• Request deletion of personal information
• Equal service and price
- DATA SECURITY
We implement:
• Encryption protocols
• Access controls
• Regular security assessments
• Employee training
• Incident response procedures
• Data backup systems
- ADVERTISING CHOICES
You can opt-out of:
• Personalized advertising
• Marketing communications
• Newsletter subscriptions
• Targeted ads through:
- Google Ads settings
- Meta Ad preferences
- Network Advertising Initiative
- Digital Advertising Alliance
- CHILDREN’S PRIVACY
• We do not knowingly collect data from children under 13
• Parents can request deletion of children’s information
• We comply with COPPA requirements
- CHANGES TO THIS POLICY
• We will notify users of material changes
• Changes effective upon posting
• Continued use constitutes acceptance
- CONTACT INFORMATION
9XClinic
Email: hello@9xclinic.com
For privacy-specific inquiries:
Privacy Officer: hello@9xclinic.com
- META ADS SPECIFIC DISCLOSURES
We use Meta Pixel to:
• Track conversions
• Optimize ads
• Build targeted audiences
• Remarket to qualified leads
- GOOGLE ADS SPECIFIC DISCLOSURES
We use Google Ads to:
• Track ad performance
• Measure conversions
• Create remarketing lists
• Optimize ad campaigns
- DISPUTE RESOLUTION
Any disputes regarding privacy will be:
• Addressed promptly
• Resolved through mutual discussion
• Mediated if necessary
• Subject to applicable laws
For any questions about this Privacy Policy, please contact us at hello@9xclinic.com